Getting Support via CatLog
Sunday, April 10th, 2011If you experience any problems with my apps Calendar Event Reminder or Email Widget please don’t hesitate to send me a mail with some desciption about it. In some cases it is important to get a deeper insight of your system in order to be able to analyze your problem. Therefore you can use the free app CatLog from the market. Just follow the link and install it just like any other app on your phone. After that please launch it and you can see a screen with your current system logging information.
Now please hit “Menu->Record” and “Ok” to start a logfile recording session and then reproduce your problem, i.e. a scheduled alarm not showing up or any other false behaviour. Then go back to CatLog and hit “Menu->Stop Recording” and “Menu->Send->As Attachment->Your favorite mail app i.e. GMail” and send it to me. You can find my email adress in the market description.
If you don’t succeed please get in contact through the comments below.
After you send me the logfile you can delete it by hitting “Menu->More->Manage Saved Logs->Delete All”.
Tags: calendar, calendar event reminder, event, help, reminder, snooze, support
